Privacy Policy
Last updated: 25 April 2026
Privacy Policy
This Privacy Policy explains how VCFO+ Not-for-Profit Australia collects, uses and discloses personal information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Identity and Contact Details
VCFO+ Not-for-Profit Australia
ABN 13 807 189 211
159 Stoney Creek Road
Beverly Hills NSW 2209
Australia
Email: [email protected]
Phone: 1300 200 005
Kinds of Personal Information We Collect
We collect personal information including name, email address, phone number, organisation name, role, financial information (when engaged as advisors), IP address and cookie data.
How We Collect Personal Information
We collect personal information through website forms, phone calls, emails, service engagements, and website analytics.
Why We Collect It
We collect personal information to provide CFO services, respond to enquiries, send communications, and comply with Tax Practitioners Board and ATO obligations.
Use and Disclosure
We use personal information to deliver services and may disclose it to professional bodies, regulators (ACNC, ATO, TPB), auditors, and software providers (Xero, HubSpot, ClickUp, Microsoft 365) used to deliver services.
Tax File Number (TFN) Handling
We comply with the TFN Rule 2015. TFNs are stored securely and used only for tax purposes. We do not disclose TFNs to third parties except as required by law.
Storage and Security
Personal information is stored in Microsoft 365, encrypted at rest and in transit, with password-controlled access. Retention is aligned to ATO and TPB record-keeping requirements (generally 5–7 years).
Cross-Border Disclosure
Microsoft, HubSpot and Xero may store data outside Australia. We take reasonable steps to ensure overseas recipients comply with the Australian Privacy Principles.
Cookies and Analytics
We use Google Analytics and HubSpot tracking to understand website usage. You can opt out of analytics tracking through your browser settings.
Marketing Communications
We comply with the Spam Act 2003 (Cth). Every marketing email includes an opt-out link. You can unsubscribe at any time.
Access, Correction and Complaints
You can request access to or correction of your personal information by contacting us. We will respond within 30 days. If you have a complaint, contact us first. If unresolved, you can escalate to the Office of the Australian Information Commissioner (OAIC).
Notifiable Data Breaches
If we become aware of a data breach that is likely to result in serious harm, we will notify affected individuals and the OAIC as required by the Notifiable Data Breaches scheme.
Contact Us
If you have questions about this Privacy Policy, please contact us:
VCFO+ Not-for-Profit Australia
Email: [email protected]
Phone: 1300 200 005
Complaints to OAIC
If you have an unresolved privacy complaint, you can contact the Office of the Australian Information Commissioner:
Office of the Australian Information Commissioner
Phone: 1300 363 992
Website: www.oaic.gov.au